Vendor management services allow you to build a relationship with service providers, such as companies providing human resources (HR) services, which will strengthen both businesses. Vendor management is constantly working with your service providers to come to agreements that are mutually beneficial.
The process begins by selecting the right vendor for the right reasons. The selection process can be very complicated and it is essential that you analyze your business requirements, search for prospective vendors, lead the team in selecting the winning vendor and successfully negotiate a contract, while avoiding contract negotiation mistakes. If you don't know how to approach it from the very start you may run into problems that can undermine any positive outcome.
1. Sharing information and priorities
The most important success factor is the sharing of information and priorities with your vendors. Appropriate practices call for providing only the necessary information at the right time that will allow a vendor to better service your needs. For example, HR staffing services should help to enable you in finding the right temporary HR talent for your company and achieve the business goals for your organization.
2. Building long term partnerships
Vendor management seeks long-term relationships over short-term gains and marginal cost savings. Constantly changing vendors in order to save money will likely cost you more in the long run and can also impact quality. Other benefits of a long-term relationship include trust, preferential treatment and access to expert knowledge.
3. Understanding their business is equally important
Everyone is in business to make money. By constantly leaning on them to cut costs, one of two things will probably occur; either quality will suffer or they will go out of business. Part of this partnership is to contribute knowledge or resources that may help the vendor to better serve you, while helping you to understand their side of the business.
4. Value is an important concern
Vendor management services are about more than just getting the lowest price. The lowest price will often bring with it the lowest quality. You will, in the long run, be better off paying more in order to receive better quality. Any vendor that is serious about the quality they deliver won't have a problem specifying the details of that quality in the contract.