Staffing agencies act as the hub for relations and business between multiple parties. You deal with your internal employees, external staff, clients and contractors. Juggling all of these people and fulfilling responsibilities to each of them can be difficult, but that’s the job a recruiter is tasked with. Of all of these, your clients are likely the primary source of income, and accordingly they may be your top priority. Here are a few tips for managing client relations and reducing liabilities through staffing agency insurance.
Maintain Clear Communication
The greatest impediment to good relationship with clients is poor communication. In order to prevent misunderstandings, and the liability that can result, work towards your interactions with clients This means seeking feedback on a regular basis and making discussions more frequent and in-depth.
Send Them Great Staff
Your relationship with clients relies on your ability to provide staff that meets their needs. Failure to do so compromises your relationship and could even open the door to liability. To keep your relationship with clients on track, send them staff that is adequately trained and ready to do a great job.
Insure Against Client Suits
Even when you follow these guidelines, you can be vulnerable to legal action. In order to truly protect your agency, a staffing agency insurance policy is your best bet.